Customer Service Representative
Lexie Staffing co.
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
- Serve as the first point of contact for customer inquiries.
- Provide accurate information regarding products and services.
- Resolve customer complaints efficiently and professionally.
- Maintain detailed records of customer interactions.
- Collaborate with team members to enhance the customer experience.
- Stay updated on product knowledge and policies.
- Educational Qualifications: Bachelor's degree in a relevant field.
- Experience Level: Less than 1 year of experience in customer service.
- Skills and Competencies: Proficient in problem-solving, excellent customer service skills, strong work ethic, fluent in English.
- Responsibilities and Duties: Assist customers, resolve inquiries, and provide product information.
- Working Conditions: Office environment, may involve shift work.
- Qualities and Traits: Strong interpersonal skills, empathetic, adaptable, and reliable.
Mica A
Sourcing LeadLexie Staffing co.
Working Location
1634, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig, 1634 Metro Manila, Philippines
Posted on 22 January 2025
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Pre-Series A
101-500 Employees
BPO & Call Center
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