Description

• Manage incoming calls and customer service inquiries.
• Provide accurate information and resolve customer issues effectively.
• Document and maintain customer interactions in the system.
• Collaborate with team members to enhance service quality.
• Assist in identifying customer needs and recommend appropriate products and services.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: No previous experience required; training will be provided.
• Skills and Competencies: Proficiency in English language.
• Skills and Competencies: Strong customer service skills.
• Skills and Competencies: Familiarity with call center operations.
• Qualities and Traits: Ability to work effectively in a team environment.