• Handle inbound customer inquiries and provide accurate information.
• Assist customers with product selection and problem resolution.
• Maintain records of customer interactions and transactions.
• Ensure customer satisfaction by addressing concerns promptly.
• Collaborate with team members to enhance service quality.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English language, strong customer service skills
• Qualities and Traits: Excellent communication skills, patience, and attentiveness
• Responsibilities and Duties: Ability to handle multiple tasks in a fast-paced environment