Description

• Provide exceptional customer service by addressing customer inquiries and resolving issues promptly.
• Handle customer complaints and provide appropriate solutions.
• Maintain a positive and professional attitude while interacting with customers.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to enhance service delivery and overall customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: at least 1 year of CCE experience.
• Skills and Competencies: Excellent interpersonal skills, strong work ethic, problem-solving abilities, technical skills
• Responsibilities and Duties: Ability to manage inquiries through various communication channels (e.g., phone, email, chat)
• Qualities and Traits: Strong verbal and written communication skills in English