Description

• Handle customer inquiries and complaints via phone, email, and chat.
• Provide information about products and services to customers.
• Resolve issues in a timely and efficient manner, ensuring high customer satisfaction.
• Document customer interactions and transactions accurately in the database.
• Collaborate with team members to improve service processes and customer experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years of experience in customer service
• Skills and Competencies: Excellent communication and listening skills
• Qualities and Traits: Strong problem-solving skills and positive attitude
• Working Conditions: Ability to work in a fast-paced environment