Description

• Provide excellent customer service support through various channels including phone, email, and live chat.
• Assist customers in resolving issues and answering inquiries regarding products and services.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve processes and enhance customer satisfaction.
• Continuously learn about product updates and company policies to provide accurate information.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years.
• Skills and Competencies: Strong verbal and written communication skills.
• Qualities and Traits: Empathetic, patient, and able to work under pressure.
• Responsibilities and Duties: Ability to multitask and manage time effectively.