Description

• Assist customers with inquiries and provide timely information regarding products and services.
• Resolve customer complaints and issues through effective communication and problem-solving.
• Maintain detailed records of customer interactions and transactions.
• Handle customer feedback and escalate issues when necessary.
• Collaborate with team members to improve overall customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field is preferred.
• Experience Level: 0–2 years of customer service experience is preferred, but not required.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Patience and empathy with a customer-focused attitude.
• Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively.