Non Voice Representative - Chat Support Agent - CSR
Caldwell Communications Consultancy Philippines
Job Description
Benefits
Allowances
Medical Reimbursement
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, HMO
Professional Development
Job Training
Time Off & Leave
Family Medical Leave, Sick Leave, Vacation Leave
- This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email in a BPO (call centre) setting.
- Maintain data entry requirements by following data program techniques and procedures.
- Coordinate online with customers, either collecting or offering them information through a web-based chat program or via e-mail.
- Process customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
Daniel Cortez
HR ManagerCaldwell Communications Consultancy Philippines
More than ten replies today
Working Location
135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
Posted on 17 December 2025
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