• Provide exceptional customer service and support to clients via phone, email, and chat.
• Assist customers with inquiries, complaints, and product information in a timely manner.
• Document customer interactions accurately and maintain up-to-date records.
• Collaborate with team members to improve service efficiency and customer satisfaction.
• Identify and escalate priority issues to the appropriate departments for resolution.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: No prior experience required
• Skills and Competencies: Strong customer service orientation
• Skills and Competencies: Excellent interpersonal and communication skills
• Skills and Competencies: Attention to detail and problem-solving abilities
• Qualities and Traits: Positive attitude and willingness to learn