• Provide exceptional customer service and support to customers via phone, email, and chat.
• Resolve customer inquiries, complaints, and issues in a timely and professional manner.
• Maintain accurate records of customer interactions and transactions.
• Assist with product information and provide solutions to customer challenges.
• Collaborate with team members to improve overall customer experience.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: Entry-level (0–2 years)
• Skills and Competencies: Proficient in English and excellent verbal and written communication skills
• Skills and Competencies: Strong customer service and interpersonal skills
• Skills and Competencies: Basic technical skills for using customer service software
• Skills and Competencies: Organizational skills to manage multiple tasks effectively
• Qualities and Traits: Positive attitude and a willingness to learn