• Provide exceptional customer service to clients via various channels.
• Assist customers with inquiries, issues, and product information.
• Maintain a high level of professionalism and empathy while interacting with customers.
• Document customer interactions and feedback for process improvement.
• Collaborate with team members to enhance customer satisfaction and service efficiency.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred but not mandatory.
• Experience Level: No prior experience required; entry-level position.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Patience, empathy, and problem-solving attitude.
• Working Conditions: Fast-paced office environment with potential for remote work.