• Respond to customer inquiries via phone, email, or chat in a professional manner.
• Provide accurate information regarding products and services to enhance customer satisfaction.
• Assist in resolving customer issues promptly and efficiently.
• Maintain records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: At least High School graduate
• Experience Level: 0–2 years of experience in a customer service role
• Skills and Competencies: Proficient in English, with strong communication skills
• Skills and Competencies: Excellent interpersonal and people skills
• Skills and Competencies: Familiarity with call centre operations and technical support
• Qualities and Traits: Strong problem-solving abilities and a customer-centric approach