• Handle customer inquiries and resolve issues through various communication channels.
• Provide exceptional service to enhance customer satisfaction and retention.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve processes and meet service goals.
• Assist in managing customer accounts and ensuring accurate information.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication skills in English
• Skills and Competencies: Excellent problem-solving abilities
• Skills and Competencies: Proficient in customer service and interpersonal skills
• Qualities and Traits: Strong work ethic and team-player mentality
• Skills and Competencies: Organizational and account management skills

Recruitment Process

• Initial Interview (Over the phone)
• Final Interview (MS Teams)
• Job Offer

**Please send your resume directly thru chat**