• Provide exceptional customer service support to clients via phone, email, and chat.
• Resolve customer queries and issues promptly, ensuring customer satisfaction.
• Maintain a thorough knowledge of company products and services to assist customers effectively.
• Log and track customer interactions in the CRM system to ensure follow-up and resolution.
• Work collaboratively with team members to improve service processes and enhance customer experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: No Experience Required
• Skills and Competencies: Strong proficiency in English Language
• Skills and Competencies: Excellent customer service skills
• Skills and Competencies: Basic technical skills for troubleshooting
• Qualities and Traits: Effective problem-solving abilities