• Provide excellent customer service by addressing inquiries and resolving issues promptly.
• Communicate effectively with customers via phone, email, and chat.
• Maintain a thorough knowledge of products and services to assist customers accurately.
• Document interactions with customers to ensure accurate follow-up.
• Work collaboratively with team members to enhance overall customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Fresh Graduate or 0–2 years of experience in customer service.
• Skills and Competencies: Strong customer service skills and a solid work ethic.
• Skills and Competencies: Technical skills, including proficiency with customer service software.
• Skills and Competencies: Excellent command of the English language, both written and spoken.
• Qualities and Traits: Strong interpersonal skills and a positive attitude.