• Provide exceptional customer service to airline account customers.
• Handle inquiries, bookings, and changes efficiently via various communication channels.
• Resolve customer complaints and provide solutions in a timely manner.
• Maintain up-to-date knowledge of airline policies and procedures.
• Collaborate with team members to ensure a seamless customer experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years of experience in customer service.
• Skills and Competencies: Proficient in English language and communication skills.
• Qualities and Traits: Positive attitude, patience, and problem-solving skills.
• Responsibilities and Duties: Ability to manage multiple tasks while providing quality service.