Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Time Off & Leave
Vacation Leave
- Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Manage customer accounts, providing support and guidance on products and services.
- Handle customer complaints efficiently and empathetically, offering solutions where possible.
- Collaborate with team members to improve service delivery and enhance customer experience.
- Document customer interactions and feedback to aid in continuous improvement.
Qualification
- High School Graduate with at least 2 yrs BPO experience
- Excellent written and verbal communication skills
- Willing to work onsite in Quezon City
- Willing to work on nightshift schedule
Recruitment Process and Required Score
- Talkpush Registration
- Talkpush Exam-B1
- HRI
- Voice Recording
- Ops Interview
- Job Offer
Justine Guarte
HR OfficerMetacom Business Process Outsourcing Solution Inc.
High response rate
Working Location
Cognizant Giga Tower Quezon City. GF-27th floor Giga Tower, Bridgetowne, in front of Opus Mall, Ugong Norte, 1111, Quezon City, Philippines
Posted on 16 October 2025
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Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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