• Interact with customers to provide information and resolve inquiries.
• Handle customer complaints and provide effective solutions.
• Maintain a high level of customer satisfaction through excellent service.
• Document customer interactions and process orders accurately.
• Collaborate with team members to improve overall customer service.

Requirements

• Educational Qualifications: Bachelor’s degree in any relevant field.
• Experience Level: 1–3 years of customer service experience.
• Skills and Competencies: Strong communication and interpersonal skills.
• Quality and Traits: Patience and problem-solving ability.

Recruitment Process and Required Score

1. Talkpush QR pre screening form
2. Talkscore Assessment - B1
3. HRI
4. Versant Oral/Written - B2
5. Ops Interview
6. Job Offer