• Provide exceptional customer service support via telephone, email, and chat.
• Resolve customer inquiries and complaints in a timely and efficient manner.
• Maintain accurate records of customer interactions and transactions.
• Assist in the development and implementation of customer service policies and procedures.
• Collaborate with team members to enhance the overall customer experience.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
• Experience Level: At least a year of experience in customer service or a related field.
• Skills and Competencies: Proficient in English language, strong interpersonal skills, and a solid work ethic.
• Skills and Competencies: Technical skills relevant to customer service tools and platforms.
• Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.