Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Sleeping Quarters
Professional Development
Professional Development
Time Off & Leave
Sick Leave, Vacation Leave
Work-Life Balance
Flexible Hours
Description
- Assist customers with inquiries and issues via phone, email, and chat.
- Provide accurate product information and support.
- Resolve complaints efficiently and professionally.
- Maintain customer records and document interactions.
- Collaborate with team members to enhance service quality.
- Achieve customer satisfaction and retention goals.
Requirements
- Educational Qualifications: High school diploma or equivalent; a degree in communications or related field is a plus.
- Experience Level: 1-3 years of experience in customer service or related roles.
- Skills and Competencies: Excellent communication skills, problem-solving abilities, and proficiency in CRM software.
- Working Conditions: Mainly office-based, with potential for remote work options; requires flexible hours.
- Qualities and Traits: Patience, empathy, and a strong customer-oriented mindset.
Christine Joy Rivera
Recruitment SpecialistSynlink Recruitment Outsourcing Co. Inc.
More than ten replies today
Working Location
Primebeef Company. Meating Place Building, 155 Kamias Rd, Diliman, Quezon City, 1101 Metro Manila, Philippines
Posted on 09 September 2025
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