Customer Service Representative

Callhounds Global BPO

C$608-730[Monthly]
On-site - Quezon City3-5 Yrs ExpEdu not requiredFull-time
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Job Description

Description

  • Provide excellent customer service via phone, email, and chat.
  • Assist customers with inquiries, complaints, and product information.
  • Resolve issues efficiently and maintain a positive attitude.
  • Document customer interactions and feedback for improvement.
  • Collaborate with team members to enhance service quality.
  • Adhere to company policies and procedures.

Requirements

  • Educational Qualifications: No formal degree required, but relevant certifications in customer service are a plus.
  • Experience Level: 3-5 years of proven experience in customer service and sales environments.
  • Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in CRM software.
  • Working Conditions: Primarily office-based, with potential remote work options.
  • Qualities and Traits: Empathetic, patient, and adaptable, with a strong customer-centric attitude.
Customer ServiceSales
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Emil Andrei Bonza

HR ManagerCallhounds Global BPO

Active within three days

Working Location

24-25F CyberOne Fashion Mall,, Eastwood Ave, Quezon City, 1800 Metro Manila, Philippines

Posted on 22 August 2025

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