Description

• Respond to customer inquiries via phone, email, and chat.
• Provide solutions to customer issues in a timely and efficient manner.
• Maintain accurate records of interactions with customers.
• Collaborate with team members to improve customer service processes.
• Assist customers with product information and troubleshooting.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication and interpersonal skills
• Responsibilities and Duties: Excellent problem-solving abilities
• Qualities and Traits: Patience, empathy, and a customer-oriented mindset
• Working Conditions: Fast-paced environment with potential for irregular hours