• Provide timely and accurate information to customers regarding products and services.
• Handle customer inquiries and resolve issues efficiently to ensure customer satisfaction.
• Document customer interactions and maintain records in the customer service system.
• Collaborate with team members to improve service strategies and processes.
• Promote company products and services to enhance customer engagement.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Excellent communication and interpersonal skills
• Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset
• Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks