Customer Service Representative

Miranda HR

C$470-705[Monthly]

On-site - PasigNo Exp RequiredDiplomaFull-time

Allowances
Transportation Allowance
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Savings Account (HSA)
Others
Flexible Spending Account (FSA)
Perks Benefits
Gym Membership
Professional Development
Job Training
Time Off & Leave
Sick Leave
Work-Life Balance
Flexible Hours

Act as the primary point of contact for customer inquiries via phone, email, and chat.
Resolve customer issues efficiently while maintaining a high level of satisfaction.
Maintain accurate records of customer interactions and feedback.
Provide product information and assist with order processing.
Collaborate with team members to ensure a seamless customer experience.

Educational Qualifications: A diploma in any field is required.
Experience Level: No prior experience is necessary; training will be provided.
Skills and Competencies: Proficient in English, strong customer service skills, effective scheduling abilities, and adept at problem-solving.
Working Conditions: Office environment with standard hours; may involve shift work.
Qualities and Traits: Excellent communication skills, patience, empathy, and a proactive attitude.

English LanguageCustomer ServiceSchedulingProblem Solving