Customer Service Representative
Trinity Workforce Solutions, Inc.
Job Description
- Assist customers with inquiries and issues via phone, email, or chat.
- Provide product information and support to enhance customer satisfaction.
- Resolve complaints efficiently while maintaining a positive attitude.
- Maintain accurate records of customer interactions in the database.
- Collaborate with team members to improve service processes.
- Educational Qualifications: High School Diploma or equivalent required.
- Experience Level: Less than 1 year of customer service experience preferred.
- Skills and Competencies: Strong communication, problem-solving abilities, and proficiency in basic computer applications.
- Working Conditions: Primarily office-based, with possible shifts; fast-paced environment.
- Qualities and Traits: Friendly, empathetic, and patient approach, with a positive attitude toward customer care.
Angela Gutierrez
Delivery ManagerTrinity Workforce Solutions, Inc.
Working Location
Julia Vargas Avenue, Meralco Ave, Ortigas Center, Pasig, Metro Manila, Philippines, One Corporate Centre
Posted on 16 April 2025
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