Benefits:

• HMO on Day 1
• Vacation Leave Credits
• Sick Leave Credits
• 13th Month Pay
• Government-Mandated Benefits

Company Profile:

This IT company has been in the industry for 60 years and has headquarters in over 50 countries. The company specializes in technology services, AI, cloud, and data.

• Position: CSR
• Company Industry: IT Company
• Office Address: Taguig or Pasay
• Work Schedule: Morning Shift (with possibility of shifting and weekend schedule)
• Salary: Negotiable depending on years of experience
• Work Setup: On-site

Job Requirements:

• Bachelor’s degree holder
• At least 1 year of working experience as a CSR for a banking/cards account
• Amenable to work on-site
• Amenable to work at either Taguig or Pasay office

Job Description:

• Act as the primary point of contact, responding to customer questions and concerns
• Address customer issues, complaints, and technical problems efficiently and professionally, escalating complex cases to the appropriate departments when necessary. 
• Provide accurate and up-to-date information about products, services, and company policies. 
• Process customer orders, payments, returns, and exchanges. 

Recruitment Process (Online):

1. Initial Interview
2. Final Interview
3. Job Offer

Look for: Ms. Kendra