NO BPO Experience required - Customer Service Representative - Clark | Telco
Sutherland Philippines
Job Description
- As a Customer Service Representative, you are tasked to deliver high quality of service to the customers and clients of one of America’s largest multinational telecommunications conglomerates.
- Handle customer requests professionally and sympathetically
- Exceed client and company performance expectations
- Maintain customer account information and records
- Participate actively on a team working together to solve customer issues
- Interact with client departments when escalations are required
- Ability to handle stress, show empathy and not take difficult customers personally
- Ability to work in a team environment accepting responsibility for decisions and how results may impact team
- High School Diploma or equivalent is required
- With Customer Service background
- Strong written and verbal communication skills
- Proficient in Microsoft Office, internet, basic PC and keyboarding skills with the ability to type 30 wpm and to use multi-task applications as required
- Must be self-motivated, detail oriented, organized and flexible with the ability to learn client driven material
- Strong multi-tasking ability
Irene Nuguid
LeadSutherland Philippines
Reply 0 Times Today
Working Location
Sutherland, GF, Mon Tang Avenue, Mon Tang Ave., Balibago, Angeles, Pampanga, Philippines
Posted on 05 March 2025
Explore similar jobs
View more similar jobsCustomer Service Representative (Pampanga - 18.5k - 31k monthly!)
Metacom Business Process Outsourcing Solution Inc.C$433-726[Monthly]
On-site - Pampanga1-3 Yrs ExpBachelorFull-time
Maria HeidiHR Officer
Customer Service Representative
Work-1 Manpower Recruitment ServicesC$656-726[Monthly]
On-site - Pampanga1-3 Yrs ExpHigh/Senior High SchoolFull-time
Jemuel SabaresHR Manager
Customer Service Representative
StackPHC$469-586[Monthly]
On-site - PampangaNo Exp RequiredHigh/Senior High SchoolFull-time
acebron marcHR Manager
Customer Support SpecialistUrgent
HR1001C$586-703[Monthly]
On-site - Pampanga1-3 Yrs ExpHigh/Senior High SchoolFull-time
Maricar MuldongHuman Resource Specialist
Alorica Pampanga Hiring Newbie BPO Agents Beginner Easy Account
JobsAvenuePHC$351-515[Monthly]
On-site - PampangaNo Exp RequiredHigh/Senior High SchoolFull-time
John Christopher BriagasOwner
Sutherland Philippines
>1000 Employees
BPO & Call Center
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
