• Provide exceptional customer service support via phone, email, and chat.
• Assist customers with inquiries and resolve issues in a timely manner.
• Maintain detailed records of customer interactions and transactions.
• Work collaboratively with team members to improve service delivery.
• Conduct follow-ups to ensure customer satisfaction and retention.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years, entry-level position.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Customer-focused with a positive attitude.
• Responsibilities and Duties: Ability to multitask and manage time effectively.
• Working Conditions: Office environment with potential for remote work options.