• Provide exceptional customer service and support via phone, email, and chat.
• Assist customers with inquiries, resolving issues, and processing orders.
• Maintain accurate records of customer interactions and transactions.
• Continuously improve personal and team performance through feedback.
• Collaborate with other departments to enhance customer experience.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service or related fields.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Empathetic, patient, and a proactive problem solver.
• Responsibilities and Duties: Ability to handle customer complaints and provide effective solutions.
• Working Conditions: Comfortable working in a fast-paced environment.