Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

C$352-469[Monthly]
On-site - Misamis OrientalNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Vacation Leave

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Description

  • Manage customer inquiries and provide exceptional service through various channels.
  • Utilize Salesforce for tracking customer interactions and managing accounts.
  • Assist customers in resolving issues and provide timely solutions.
  • Collaborate with team members to enhance customer experience and streamline processes.
  • Facilitate scheduling and follow-ups to ensure customer satisfaction.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: Entry-level, no prior experience required.
  • Skills and Competencies: Proficient in Salesforce and account management.
  • Skills and Competencies: Excellent English language communication skills.
  • Skills and Competencies: Strong customer service and problem-solving abilities.
  • Qualities and Traits: Team player with a positive attitude and technical proficiency.
  • Skills and Competencies: Effective scheduling and time management skills.
SalesforceAccount ManagementEnglish LanguageCustomer ServiceSchedulingProblem SolvingTeam PlayerTechnical Skills
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RL Malonzo

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Reply 0 Times Today

Working Location

2ND FLOOR, Centrio Mall. Claro M. Recto Avenue, corner Corrales Ave, Cagayan De Oro City, 9000 Misamis Oriental, Philippines

Posted on 05 January 2026

Metacom Business Process Outsourcing Solution Inc.

Unfinanced / Angel

501-1000 Employees

BPO & Call Center

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Metacom BPO Solutions, Inc.

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