Customer Service Representative

Miranda HR

C$443-606[Monthly]
On-site - ManilaNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Holiday Gifts, Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Life Insurance

  • Professional Development

    Job Training

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Description

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Maintain an in-depth knowledge of the company's products and services to provide accurate information to customers.
  • Identify customer needs and provide appropriate solutions, escalating issues when necessary.
  • Assist in scheduling appointments and managing customer accounts efficiently.
  • Collaborate with team members to enhance service delivery and customer satisfaction.

Requirements

  • Educational Qualifications: High School Diploma or equivalent.
  • Experience Level: 0–2 years of experience in customer service or related field.
  • Skills and Competencies: Strong customer service skills, problem-solving abilities, and effective communication in English.
  • Qualities and Traits: Team player with a positive attitude and a proactive approach to challenges.
  • Technical Skills: Familiarity with call center operations and office software.
Customer ServiceSchedulingEnglish LanguageProblem SolvingTeam PlayerSales PipelineCall CentreBack Office SupportTechnical Skills
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kelvin ostan

HR OfficerMiranda HR

Reply 0 Times Today

Working Location

Manila. Manila, Metro Manila, Philippines

Posted on 05 January 2026

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