Customer Service Representative

Highpoint Services Network Philippines Inc

C$360-479[Monthly]
Hybrid - Mandaluyong<1 Yr ExpBachelorFull-time
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Job Description

Benefits

  • Allowances

    Meal Allowance

  • Employee Recognition and Rewards

    Performance Bonus, Annual Appraisal, Employee Recognition Program, Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Insurance, Life Insurance

  • Perks Benefits

    Company Equipment

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Maternity & Paternity Leave, Solo Parent Leave

  • Work-Life Balance

    Work from Home

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Description

This is a Hybrid Work from Home role for a Customer Service Representative located in Mandaluyong. The Customer Service Representative will be responsible for handling customer inquiries, providing support, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include responding to customer calls and emails, troubleshooting problems, offering solutions, and maintaining a positive customer experience. The representative will also track customer interactions and feedback to ensure ongoing improvement in service quality.

Requirements

You must be College Graduate of any IT related course or with experience in technical support and knowledgeable of hardware and software issues of a computer, laptop and other electronic products of ACER.

Back Office SupportEnglish LanguageCustomer ServiceTeam PlayerTechnical SkillsCall CentreInterpersonal SkillsPeople Skills
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Federico Acierto

Talent Acquisition SpecialistHighpoint Services Network Philippines Inc

Reply 0 Times Today

Working Location

St. Francis Square Mall. H3M5+X8G, Bank Dr, Ortigas Center, Pasig, Metro Manila, Philippines

Posted on 28 July 2025

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