E: This company provide server installation, operation, maintenance, and security services mainly for cloud environments with manned monitoring and 24/7 full support. This company founded year 1992.

Position: Dealing Operations Agent (Fresh graduate can apply)

Company Industry: Insurance-focused BPO

Work Location: Makati City

Work Schedule: Monday - Friday

Salary: Php20,000-Php30,000

Work Set Up: Work on site

Benefits:

• Government mandated benefits
• HMO
• 13th month pay
• Leaves credits
• Life insurance

JOB REQUIREMENTS:

• Undergraduate / Senior is welcome to apply
• Fresh Graduate can apply
• Experience in customer service/BPO
• Amenable to work onsite
• Amenable to work in Makati

JOB RESPONSIBILITIES:

• Provide accurate information about products, services, and company policies.
• Assist customers with order placement, account concerns, billing issues, and general support needs.
• Troubleshoot and resolve customer complaints, ensuring a positive customer experience.
• Record and update customer interactions, transactions, and feedback in the system.
• Coordinate with internal departments (e.g., sales, logistics, technical) for escalated concerns.

RECRUITMENT PROCESS: Look to Ms. Jai

Initial and Final Interview is online (Zoom)