Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

C$562-703[Monthly]
On-site - Makati1-3 Yrs ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Allowances

    Telecommunication Allowance, Meal Allowance, Transportation Allowance

  • Employee Recognition and Rewards

    Performance Bonus, Employee of the Month Award, Employee Recognition Program, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Others

    Company Social Events

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Sick Leave, Vacation Leave

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Description

  • Provide exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintain a thorough understanding of company products and services to assist customers effectively.
  • Collaborate with team members to ensure customer satisfaction and retention.
  • Document customer interactions and update account information accurately.
  • Adhere to company policies and procedures to maintain compliance and quality standards.


Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 1–2 years Call Center/Insurance/Finance Experience
  • Skills and Competencies: Proficiency in English Language, strong Customer Service skills, excellent Problem-Solving abilities
  • Responsibilities and Duties: Experience in Call Center environment preferred
  • Qualities and Traits: Strong communication skills, patience, and empathy
  • Working Conditions: Ability to work in a fast-paced, team-oriented environment
English LanguageCustomer ServiceProblem SolvingAccount ManagementBankingAccountingInsuranceFinanceCall Center
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Dannah Cathrina Joson

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Reply 0 Times Today

Working Location

Teleperformance Southgate. Alphaland Southgate Tower, 2258 Chino Roces Ave, Makati City, Metro Manila, Philippines

Posted on 09 January 2026

Metacom Business Process Outsourcing Solution Inc.

Unfinanced / Angel

501-1000 Employees

BPO & Call Center

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Metacom BPO Solutions, Inc.

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