Description

• Provide exceptional customer service by addressing inquiries and resolving complaints promptly.
• Assist customers with product information, order status, and returns.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Follow up with customers to ensure their issues have been resolved effectively.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong English language proficiency
• Skills and Competencies: Excellent customer service skills
• Skills and Competencies: Effective problem-solving abilities
• Qualities and Traits: Team player with strong interpersonal skills
• Skills and Competencies: Familiarity with call center operations is a plus