Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Time Off & Leave
Vacation Leave
- Provide exceptional customer service and support via phone, email, and chat.
- Resolve customer inquiries and complaints promptly and effectively.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to enhance service quality and customer satisfaction.
- Stay updated on product knowledge to assist customers accurately.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field
- Experience Level: Fresh Graduate (0-2 years)
- Skills and Competencies: Excellent communication skills
- Skills and Competencies: Proficient in using call center software and CRM systems
- Qualities and Traits: Friendly and patient demeanor
- Qualities and Traits: Ability to work in a fast-paced environment
Jaylo Roselle
HR Hiring ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Alphaland Makati Place. 7232 Ayala Ave, Ext, Makati City, 1209 Metro Manila, Philippines
Posted on 20 November 2025
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Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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