• Provide exceptional customer service and support to clients via phone, email, and chat.
• Resolve customer inquiries and issues in a timely and effective manner.
• Document customer interactions and maintain accurate records in the system.
• Collaborate with team members to enhance customer satisfaction and service delivery.
• Assist customers with product-related questions and troubleshooting.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English language, strong customer service skills, technical skills, interpersonal skills, and problem-solving abilities
• Responsibilities and Duties: Ability to manage multiple tasks and provide support in a fast-paced environment
• Qualities and Traits: Friendly demeanor, patience, and proactive attitude towards helping customers