• Assist customers via phone, email, or chat, providing excellent support and service.
• Handle inquiries and complaints in a professional manner, ensuring customer satisfaction.
• Maintain detailed records of customer interactions and follow up as necessary.
• Collaborate with other departments to resolve complex customer issues.
• Participate in training programs and stay informed about new product features.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Excellent communication and interpersonal skills
• Qualities and Traits: Patience and empathy towards customers
• Responsibilities and Duties: Ability to multitask and prioritize in a fast-paced environment
• Working Conditions: Must be available to work flexible hours, including evenings and weekends