• Provide exceptional customer service by addressing customer inquiries and concerns in a professional manner.
• Assist customers in product selection, account management, and troubleshooting issues.
• Schedule appointments and manage customer accounts using the company's software.
• Effectively communicate product features and benefits to customers.
• Collaborate with team members to enhance customer satisfaction and resolve conflicts swiftly.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English Language, strong Customer Service skills, Scheduling proficiency, and Problem-Solving abilities
• Qualities and Traits: Excellent communication skills, empathy, patience, and a positive attitude
• Working Conditions: Fast-paced office environment with a focus on customer interactions