• Provide exceptional customer service through various channels including phone, email, and chat.
• Assist customers with inquiries, complaints, and product-related questions.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure customer satisfaction and service efficiency.
• Continuously learn about products and services to effectively address customer needs.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: No prior experience required
• Skills and Competencies: Proficient in English communication, both written and verbal
• Skills and Competencies: Experience in call center or customer service environments is a plus
• Qualities and Traits: Strong interpersonal skills and ability to work in a team
• Qualities and Traits: Patience and empathy towards customers
• Responsibilities and Duties: Ability to efficiently manage time and prioritize customer requests