Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints efficiently and effectively.
- Maintain detailed records of customer interactions.
- Collaborate with other departments to enhance customer experience.
- Meet or exceed performance and quality metrics.
Requirements
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: Less than 1 year of customer service experience preferred.
- Skills and Competencies: Strong communication and problem-solving skills; ability to handle inquiries and complaints.
- Working Conditions: Primarily a desk job, requiring interaction via phone, email, or chat in a standard office environment.
- Qualities and Traits: Patience, empathy, and a positive attitude are essential for success in this role.
Shayne Villaroman
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 1 Time Today
Working Location
3/f, Southgate Mall. 2258 Chino Roces Ave, Makati City, Metro Manila, Philippines
Posted on 08 September 2025
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