Customer Service Representative
Miranda HR
Job Description
Benefits
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Description
- Assist customers with inquiries and issues via phone, email, and chat.
- Provide product information and support to enhance customer satisfaction.
- Resolve complaints efficiently, ensuring a positive customer experience.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service processes.
- Stay updated on product offerings and company policies.
Requirements
- Educational Qualifications: High School Diploma or Senior High School equivalent.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Strong communication skills, problem-solving abilities, and basic computer proficiency.
- Responsibilities and Duties: Assist customers with inquiries, resolve issues, and provide product information.
- Working Conditions: Office environment, requiring interaction with customers both in-person and over the phone.
- Qualities and Traits: Patience, empathy, teamwork, and a positive attitude are essential.
Mangulabnan Trixia Mae
HR OfficerMiranda HR
Reply 2 Times Today
Working Location
Glorietta 1 - Ayala Malls
Posted on 29 July 2025
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