Description

• Assist customers with inquiries regarding products and services
• Resolve customer complaints and provide effective solutions
• Document interactions and follow up on outstanding issues
• Process orders and manage returns and exchanges efficiently
• Maintain a positive and empathetic attitude towards customers

Requirements

• Job Title: Customer Service Representative
• Job Function: Customer Service
• Responsibilities and Duties: Excellent problem-solving skills with the ability to think on your feet
• Qualities and Traits: Strong communication and interpersonal skills
• Qualities and Traits: Ability to work in a fast-paced environment and handle stress effectively
• Qualities and Traits: Detail-oriented and organized to manage multiple tasks
• Qualities and Traits: Adaptability and willingness to learn new processes