NOW HIRING! CUSTOMER SERVICE REPRESENTATIVES – IBEX DAVAO

Build Your BPO Career in Davao City with a Global Customer Experience Company

Looking for a stable BPO job in Davao with real career growth and a supportive work culture?

IBEX Davao is now hiring Customer Service Representatives who are eager to learn, grow, and succeed in a people-first environment.

Whether you’re new to the BPO industry or bringing call center experience, IBEX Davao offers paid training, strong mentorship, and long-term career opportunities.

Job Overview – Customer Service Representative

As a Customer Service Representative, you will:

• Handle inbound customer calls with professionalism, empathy, and confidence
• Understand customer concerns and provide clear, effective solutions
• Resolve issues using strong communication and problem-solving skills
• Maintain a positive, customer-focused attitude in a fast-paced environment
• Meet or exceed quality, productivity, and customer satisfaction targets
• Follow company processes and handle escalations appropriately

Who Can Apply

With BPO / Call Center Experience

• At least High School Graduate
• 6 months or more Call Center / BPO experience

Without BPO Experience

• At least 2nd Year College Completed

Other Qualifications

• Willing to work night shift and shifting schedules
• Strong English communication skills
• Detail-oriented, dependable, and goal-driven
• Self-motivated and eager to learn
• Team player with integrity and professionalism
• Fast learner who can adapt to new tools and systems

Why Join IBEX Davao?

• Competitive salary packages and performance incentives
• Paid training with structured learning and hands-on coaching
• HMO coverage and government-mandated benefits
• Supportive leaders and collaborative team culture
• Career advancement opportunities within IBEX
• Stable accounts and long-term employment

Prime Location – IBEX Davao

• Accessible from Davao City and nearby areas
• Easy commute via major roads and public transportation
• Surrounded by restaurants, cafés, convenience stores, and transport hubs
• Ideal for applicants looking to build a career without relocating to Metro Manila



Grow Your Career with IBEX

At IBEX Davao, you’re not just taking calls — you’re building a long-term BPO career. High-performing agents are given opportunities to advance to SME, QA, Team Leader, and Trainer roles.

How to Apply

Submit your Complete Name, Email Address, Mobile Number, and Updated Resume.

Qualified applicants will be contacted promptly for the next steps.