Description

• Assist customers with inquiries via phone and provide accurate information.
• Manage incoming calls and ensure a high level of customer satisfaction.
• Maintain detailed logs of customer interactions and transactions.
• Collaborate with team members to resolve customer issues efficiently.
• Adhere to company policies and procedures regarding customer service.

Requirements

• Educational Qualifications: High School diploma or equivalent required.
• Experience Level: No prior experience required; training will be provided.
• Skills and Competencies: Strong communication skills in English.
• Skills and Competencies: Excellent customer service abilities.
• Qualities and Traits: Team player with a positive attitude.
• Skills and Competencies: Ability to handle back office support tasks as required.