Customer Service Representative

Synlink Recruitment Outsourcing Co. Inc.

C$479-599[Monthly]
On-site - Davao del SurNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Allowances

    Meal Allowance, Transportation Allowance

  • Employee Recognition and Rewards

    Employee of the Month Award, Employee Recognition Program, Holiday Gifts

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Insurance, HMO

  • Professional Development

    Job Training

  • Time Off & Leave

    Sick Leave, Vacation Leave

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Description

  • Assist customers with inquiries via phone, email, and chat.
  • Provide information about products and services.
  • Resolve complaints and ensure customer satisfaction.
  • Maintain detailed records of customer interactions.
  • Collaborate with other departments to improve service quality.
  • Promote company policies and procedures.

Requirements

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: No prior experience is needed; training will be provided.
  • Skills and Competencies: Strong English language skills, effective communication, and active listening.
  • Responsibilities and Duties: Assist customers with inquiries, resolve issues, and provide information regarding products and services.
  • Working Conditions: Call center environment, possibly requiring shift work.
  • Qualities and Traits: Patient, empathetic, and a strong team player with a positive attitude.
English LanguageCustomer ServiceCall Centre
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Steven Santiago

Recruitment SpecialistSynlink Recruitment Outsourcing Co. Inc.

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Working Location

2nd F, The Annex at SM City Davao. 3H2Q+2QR, Quimpo Blvd, Talomo, Davao City, 8000 Davao del Sur, Philippines

Posted on 31 July 2025

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