• Provide exceptional customer service by responding to inquiries and resolving issues in a timely manner.
• Assist customers with product selection, placement of orders, and general inquiries.
• Maintain a high level of product knowledge to effectively communicate with customers.
• Document customer interactions and feedback for future reference and process improvement.
• Collaborate with team members to enhance the overall customer experience.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience
• Experience Level: 1–3 years of experience in customer service or related roles
• Skills and Competencies: Proficient in English language, strong problem-solving skills, and a commitment to delivering excellent customer service
• Qualities and Traits: Team player with a strong work ethic and positive attitude
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively in a fast-paced environment