Customer Service Representative

Synlink Recruitment Outsourcing Co. Inc.

C$362-604[Monthly]
On-site - CebuNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Equity Incentive Plan

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Insurance, HMO

  • Perks Benefits

    Sleeping Quarters

  • Professional Development

    Professional Development

  • Time Off & Leave

    Vacation Leave

  • Work-Life Balance

    Flexible Hours

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Description

  • Provide exceptional customer support via phone, email, and chat.
  • Resolve inquiries and issues in a timely and professional manner.
  • Maintain customer satisfaction by achieving service level targets.
  • Document interactions and feedback for continuous improvement.
  • Collaborate with team members to enhance service delivery.

Requirements

  • Educational Qualifications: High School or Senior High School diploma required.
  • Experience Level: No prior experience necessary; entry-level position.
  • Skills and Competencies: Proficient in English, strong customer service skills, and ability to work effectively in a team.
  • Responsibilities and Duties: Assist customers with inquiries, resolve issues, and maintain a positive customer experience.
  • Working Conditions: Office environment, may require weekend or evening shifts.
  • Qualities and Traits: Friendly demeanor, excellent communication skills, and a positive attitude toward teamwork.
English LanguageCustomer ServiceTeam Player
Preview

Christine Joy Rivera

Recruitment SpecialistSynlink Recruitment Outsourcing Co. Inc.

Active within three days

Working Location

Teleperformance. G/F, Tower Cebu IT Park, I. Villa St, Brgy Apas, Cebu City, 6000 Cebu, Philippines

Posted on 28 August 2025

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