Customer Service Representative

Synlink Recruitment Outsourcing Co. Inc.

C$487-608[Monthly]
On-site - CebuNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Annual Appraisal, Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Insurance, HMO

  • Perks Benefits

    Retirement Plan, Sleeping Quarters

  • Professional Development

    Apprenticeship Program, Job Training, Professional Development

  • Time Off & Leave

    Sick Leave, Vacation Leave, Volunteer Time Off

  • Work-Life Balance

    Flexible Hours

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Description

  • Respond to customer inquiries via phone, email, and chat.
  • Assist customers with product information and troubleshooting.
  • Document and track customer interactions accurately.
  • Provide exceptional service to enhance customer satisfaction.
  • Work collaboratively with team members to improve processes.
  • Meet performance targets and deadlines consistently.

Requirements

  • Educational Qualifications: High School/Senior High School diploma.
  • Experience Level: No previous experience required.
  • Skills and Competencies: Strong customer service, problem-solving abilities, scheduling proficiency, teamwork, technical skills, and excellent interpersonal skills.
  • Responsibilities and Duties: Assist customers, resolve inquiries, and manage schedules.
  • Working Conditions: Office setting, fast-paced environment, may require evening or weekend shifts.
  • Qualities and Traits: Friendly, proactive, detail-oriented, and adaptable.
Customer ServiceProblem SolvingSchedulingTeam PlayerTechnical SkillsInterpersonal Skills
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Christine Joy Rivera

Recruitment SpecialistSynlink Recruitment Outsourcing Co. Inc.

Active within three days

Working Location

Insular Life Cebu Business Center. Cebu City, 6000 Cebu, Philippines

Posted on 20 August 2025

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