Customer Service Representative
Mets Cold Storage Services Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Parking Space
Professional Development
Job Training
Time Off & Leave
Birthday Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve issues efficiently, ensuring customer satisfaction.
- Maintain detailed records of customer interactions.
- Collaborate with other teams to enhance service quality.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: Bachelor's degree in relevant field.
- Experience Level: Less than 1 year of experience in customer service.
- Skills and Competencies: Proficiency in English, scheduling, problem solving, team collaboration, account management, strong work ethic, technical skills, and people skills.
- Working Conditions: Office environment with potential remote opportunities.
- Qualities and Traits: Organized, interpersonal, and a proactive attitude.
METS COLD STORAGE SERVICES INC.
Recruitment SpecialistMets Cold Storage Services Inc.
Working Location
Governor's Dr. Governor's Dr, Cavite, Philippines
Posted on 07 July 2025
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